Skip to main content
SimplyTrust
SimplyTrust
MobileNewForms & ToolsFreeLearnStates
Company
AboutCareersContactFormsMobileNewPress
Privacy PolicyTerms of ServiceSecurityAI Access

© 2026 SimplyTrust Software Inc.

SimplyTrust Logo

Every family deserves a plan. We'll help.

Forms

  • Revocable Trust
  • Last Will
  • Pour-Over Will
  • Healthcare Proxy
  • Financial POA

Tools

  • Trust vs Will
  • Probate Calculator
  • Who Inherits
  • Estate Settlement
  • Death Tax Calculator
  • Life Insurance

Learn

  • Articles
  • State Guides
  • Estate Law
  • Life Events
  • Law Firms
  • Financial Institutions

Company

  • About
  • Careers
  • Contact
  • Press
  • Mobile App

SimplyTrust is not a law firm and does not provide legal advice, legal counsel, or attorney review. Information on this platform is for general informational purposes only. Use of SimplyTrust does not create an attorney-client relationship. You are solely responsible for all documents you create. For advice tailored to your circumstances, consult a licensed attorney in your state.

© 2026 SimplyTrust Software Inc. All rights reserved.

Privacy Policy·Terms of Service·Security··AI Access

All content, data, and calculations are proprietary. Automated scraping, systematic downloading, or data extraction is prohibited under our Terms of Service. Product visuals are simulated for illustrative purposes and may differ from actual experience.

Estate planning, in your pocket.

Create and manage your trust from your phone.

Revocable Trusts

Skip probate with a revocable trust

Estate Ledger

Every decision signed, timestamped, and hashed

Pricing

Simple, transparent pricing

Download

Get the app on iOS and Android

Home→Terms of Service

SIMPLYTRUST — TERMS OF SERVICE

Last Updated: January 2026

1. Agreement to Terms

By accessing or using SimplyTrust ("SimplyTrust," "we," "our," or "us"), including our website at simplytrust.com, our mobile application, our free document tools, our document-generation platform, and any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms apply to all users of the Service, including visitors who access free document tools without creating an account and subscribers who maintain registered accounts.

1.1 Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

1.2 Affirmative Consent Required

To create, generate, or download any document through the Service—including documents generated through free tools—you must first affirmatively accept these Terms by checking an "I Agree" box or similar mechanism. You may not download or access generated documents unless you have provided this consent.

1.3 Definitions

"Documents" means any form, template, record, PDF, or file generated, created, previewed, or exported through the Service.

2. Description of Service

SimplyTrust provides self-help, user-directed estate planning documents and educational information about estate planning.

2.1 Free Document Tools

Certain document-generation tools, including our will builder and Transfer-on-Death deed forms, are available without creating an account. Information you enter into these tools is processed entirely within your browser and is not transmitted to or stored on SimplyTrust servers. You are solely responsible for saving, printing, or otherwise preserving any documents you generate through free tools. SimplyTrust cannot recover, retrieve, or reproduce documents generated through free tools.

2.2 Subscription Services

Our subscription platform provides additional features including trust creation, document storage, and ongoing trust administration tools. Subscription features require account creation and are subject to the additional terms set forth in Section 5.

2.3 Nevada-Situs Documents

Documents generated through the Service, including revocable living trusts, are designed under Nevada law and establish Nevada as the situs for trust administration. You are solely responsible for determining whether Nevada-situs documents are appropriate for your circumstances and for complying with any requirements of your state of domicile, including but not limited to ancillary probate procedures, real property transfer requirements, and state-specific formalities.

2.4 Service Changes

The Service is under active development and may change over time. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

3. User Accounts

To access subscription features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account details
  • Keep your password secure
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

3.1 Account Succession

Upon the death or incapacity of an account holder, the successor trustee, personal representative, executor, or legal guardian named in the account holder's documents—or appointed by a court of competent jurisdiction—may request access to the account by providing satisfactory evidence of their authority. SimplyTrust reserves the right to require documentation including death certificates, letters testamentary, court orders, or other proof of authority before granting access.

4. Legal Disclaimer

4.1 No Legal Advice

SimplyTrust is not a law firm and is not licensed to practice law. SimplyTrust does not provide legal advice, legal representation, individualized recommendations, or attorney review.

No attorney-client relationship is created by your use of the Service. Communications between you and SimplyTrust are not protected by attorney-client privilege.

We strongly recommend consulting a licensed attorney for legal advice tailored to your individual circumstances.

4.2 User-Directed Document Creation

All documents generated through the Service are created solely based on the selections, entries, and information you provide. SimplyTrust does not:

  • Select legal provisions for you
  • Determine which clauses are appropriate for your circumstances
  • Apply laws to your specific situation
  • Review, verify, or modify your entries
  • Provide advice on how to complete any document

You are responsible for all content and selections included in your documents. SimplyTrust does not analyze your inputs, apply legal standards to your responses, or provide any automated legal determinations.

4.3 User Responsibility for Document Accuracy and Suitability

You acknowledge and agree that you are solely responsible for determining:

  • Whether any document generated through the Service meets your needs
  • Whether the document complies with the laws of your state or jurisdiction
  • Whether your entries are accurate, complete, and legally sufficient
  • Whether you should consult an attorney before using any generated document

SimplyTrust does not verify the identity, capacity, legal authority, or existence of any person or entity you name in your documents, including trustees, beneficiaries, agents, guardians, or personal representatives.

Estate planning laws vary significantly by state. SimplyTrust does not guarantee that any document is valid, sufficient, enforceable, or compliant in your jurisdiction.

You are solely responsible for ensuring that all signatures, witnesses, notarizations, or recording requirements are completed in accordance with applicable state law.

4.4 Third-Party Services

The Service may integrate with or rely upon third-party services, including payment processors, remote online notarization providers, identity verification services, and document storage providers. SimplyTrust is not responsible for the availability, accuracy, or performance of any third-party service. Your use of third-party services may be subject to additional terms and privacy policies.

5. Subscription Terms

5.1 Subscription Plans and Payment Methods

We offer subscription plans as described on our website and mobile applications at the time of purchase. Subscription features, pricing, and terms are subject to change.

Subscriptions may be purchased through the following methods:

  • Apple App Store: In-app purchases processed through your Apple ID account
  • Google Play Store: In-app purchases processed through your Google account
  • Direct Purchase: Payments processed through Stripe via our website

The payment method you use determines which refund and cancellation policies apply to your subscription, as described in Sections 5.3 and 5.4.

5.2 Automatic Renewal

Your subscription will automatically renew at the end of each billing period (monthly or annually, as applicable) unless you cancel before the renewal date. You authorize the applicable payment processor (Apple, Google, or Stripe) to charge your payment method on file for the applicable renewal fee.

For Apple App Store subscriptions: You must cancel at least 24 hours before the end of the current billing period to avoid being charged for the next period. Your account will be charged for renewal within 24 hours prior to the end of the current period.

For Google Play subscriptions: You must cancel before the end of the current billing period to avoid being charged for the next period.

For direct (Stripe) subscriptions: You must cancel before the renewal date to avoid being charged for the next period. We will notify you of any price changes before your next renewal, and your continued subscription constitutes acceptance of the new price.

5.3 Cancellation

You may cancel your subscription at any time using the method corresponding to your original purchase:

  • Apple App Store: Open Settings on your iOS device, tap your name, tap Subscriptions, select SimplyTrust, and tap Cancel Subscription. Alternatively, manage subscriptions at apps.apple.com/account/subscriptions.
  • Google Play Store: Open the Google Play app, tap your profile icon, tap Payments & subscriptions, tap Subscriptions, select SimplyTrust, and tap Cancel subscription. Alternatively, manage subscriptions at play.google.com/store/account/subscriptions.
  • Direct (Stripe) subscriptions: Cancel through your account settings at simplytrust.com or by contacting us at hello@simplytrust.com.

Cancellation takes effect at the end of your current billing period. You will retain access to subscription features until that date. SimplyTrust cannot cancel subscriptions purchased through Apple or Google on your behalf.

5.4 Refund Policy

Refund eligibility depends on your original purchase method:

Apple App Store Purchases: All refund requests for subscriptions purchased through the Apple App Store must be submitted directly to Apple. SimplyTrust cannot issue refunds for Apple purchases. To request a refund, visit reportaproblem.apple.com. Apple determines refund eligibility in its sole discretion pursuant to Apple Media Services Terms and Conditions.

Google Play Purchases: Refund requests within 48 hours of purchase may be submitted through Google Play. After 48 hours, contact SimplyTrust at hello@simplytrust.com. Google determines refund eligibility for requests submitted through Google Play pursuant to the Google Play Terms of Service.

Direct (Stripe) Purchases: We offer a 30-day money-back guarantee for new subscriptions purchased directly through our website. If you are not satisfied, you may request a full refund within 30 days of your initial purchase by contacting hello@simplytrust.com. After 30 days, refunds for annual subscriptions are provided on a prorated basis upon cancellation. Monthly subscriptions are non-refundable after the 30-day guarantee period.

5.5 Free Trials

We may offer free trial periods for subscription plans. If you sign up for a free trial:

  • The trial duration and the subscription price that will apply after the trial ends will be disclosed before you enroll.
  • You will not be charged during the free trial period.
  • Unless you cancel before the trial ends, your subscription will automatically convert to a paid subscription, and your payment method will be charged the disclosed subscription price.
  • Any unused portion of a free trial will be forfeited if you purchase a subscription before the trial ends.

For Apple App Store trials, you must cancel at least 24 hours before the trial ends to avoid being charged.

5.6 Chargebacks and Payment Disputes

If you have a concern about a charge, please contact us at hello@simplytrust.com before initiating a chargeback or payment dispute with your bank, credit card company, Apple, or Google. We are committed to resolving billing issues promptly and fairly.

If you initiate a chargeback or payment dispute:

  • Your account access may be suspended pending resolution of the dispute.
  • If we prevail in the dispute, we reserve the right to recover any fees, costs, or expenses incurred, including chargeback fees imposed by payment processors.
  • Fraudulent chargebacks—including disputes for services that were provided as described—may result in permanent account termination and collection efforts for amounts owed.

We reserve the right to dispute any chargeback we believe to be fraudulent or unwarranted and to provide transaction records, usage data, and other evidence to payment processors, financial institutions, or arbitration bodies.

5.7 Third-Party Platform Terms

Subscriptions purchased through third-party platforms are subject to the terms and conditions of those platforms in addition to these Terms:

  • Apple App Store: Your purchase is subject to the Apple Media Services Terms and Conditions.
  • Google Play: Your purchase is subject to the Google Play Terms of Service.

SimplyTrust is not responsible for errors, outages, or billing issues caused by Apple, Google, or other third-party payment processors. For billing issues related to App Store or Google Play purchases, please contact Apple or Google support directly.

If you previously purchased a subscription through the App Store or Google Play and wish to restore your purchase on a new device, use the "Restore Purchases" feature in the app.

5.8 Price Changes

We may change subscription pricing at any time. For existing subscribers with direct (Stripe) subscriptions, price changes will take effect at the next renewal period following at least 30 days' notice. If you do not agree to a price change, you may cancel before your next renewal.

For App Store and Google Play subscriptions, price changes are governed by Apple and Google policies. You will be notified of price changes through the applicable platform before your subscription renews at the new price.

5.9 Document Access After Cancellation

Following cancellation or termination of your subscription, you will have read-only access to documents stored in your account for a period of 90 days. During this period, you may download or print your documents. After 90 days, your documents may be deleted. We strongly recommend downloading and independently storing copies of all documents.

6. Electronic Transactions

6.1 Consent to Electronic Records

By using the Service, you consent to receive agreements, notices, disclosures, and other communications electronically, including via email or through the Service interface. You agree that such electronic communications satisfy any legal requirement that communications be in writing.

6.2 Electronic Signatures

You acknowledge and agree that by clicking "I Agree," typing your name, or using other electronic signature mechanisms provided through the Service, you are executing documents with the same legal effect as a handwritten signature, to the extent permitted by the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), the Uniform Electronic Transactions Act (UETA), and applicable state law.

7. Intellectual Property

All content, technology, software, features, and functionality of the Service are owned by SimplyTrust Software Inc. and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of the information and content you enter into the Service. You grant SimplyTrust a limited, non-exclusive license to use, store, and process your content solely to operate and improve the Service.

SimplyTrust claims no ownership over Documents generated by you for personal use. You own your Documents.

7.1 Protected Data Compilations

The Service includes proprietary data compilations consisting of state-specific legal information that SimplyTrust has researched, verified, organized, and structured. These compilations include, but are not limited to: probate rules and fee schedules, estate and inheritance tax data, intestacy rules, witness and notarization requirements, executor and trustee compensation guidelines, and other estate planning information organized by state.

These data compilations constitute protected databases and compilations under United States copyright law (17 U.S.C. § 103) and applicable state laws. The selection, coordination, arrangement, and presentation of this data reflects substantial creative effort and investment by SimplyTrust.

You may not copy, reproduce, republish, download, post, broadcast, transmit, or otherwise use these data compilations except for your personal, non-commercial use in connection with your own estate planning. Any unauthorized commercial use, reproduction, or distribution of these data compilations is strictly prohibited.

8. User Content and Conduct

You agree not to:

  • Use the Service for any unlawful purpose
  • Submit false, misleading, or fraudulent information
  • Impersonate another person or entity
  • Interfere with or disrupt the Service or our servers
  • Attempt unauthorized access to any part of the Service
  • Send spam, malware, or other harmful content
  • Reverse engineer, decompile, or attempt to extract source code
  • Use the Service to generate documents for a third party without their knowledge and consent
  • Resell, sublicense, or commercially exploit the Service without authorization

You are responsible for all content submitted under your account or through your use of the Service.

8.1 Prohibited Data Collection and Automated Access

You agree not to:

  • Use any robot, spider, scraper, crawler, data mining tool, or other automated means to access, index, or collect data from the Service
  • Systematically download, harvest, extract, or compile data or content from the Service, whether manually or through automated means
  • Access the Service at a rate that exceeds reasonable human browsing patterns or that places undue burden on our infrastructure
  • Create or compile, directly or indirectly, any database, compilation, collection, or directory from content obtained from the Service
  • Use data obtained from the Service to build, train, or improve any competing product, service, or machine learning model
  • Access the Service for purposes of monitoring availability, performance, or functionality for competitive purposes
  • Circumvent, disable, or interfere with any security, rate-limiting, or access-control features of the Service

This prohibition applies regardless of the technical method used, including but not limited to: web scraping, screen scraping, API abuse, browser automation, headless browsers, or manual systematic collection.

Authorized search engine crawlers (such as Googlebot and Bingbot) may access publicly available pages in accordance with our robots.txt file. All other automated access requires our prior written consent.

9. Privacy

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Free Document Tools: As described in Section 2.1, information entered into free document tools is processed locally in your browser and is not transmitted to SimplyTrust servers. We may collect analytics data, cookies, and voluntarily provided contact information as described in our Privacy Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

10. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, SIMPLYTRUST DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
  • UNINTERRUPTED OR ERROR-FREE OPERATION

WE DO NOT WARRANT THAT ANY DOCUMENT GENERATED THROUGH THE SERVICE WILL BE LEGALLY VALID, ENFORCEABLE, OR SUITABLE FOR YOUR INTENDED PURPOSE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIMPLYTRUST SOFTWARE INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • DAMAGES ARISING FROM YOUR USE OF, INABILITY TO USE, OR RELIANCE ON THE SERVICE
  • DAMAGES ARISING FROM ANY DOCUMENT GENERATED THROUGH THE SERVICE
  • DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA
  • DAMAGES ARISING FROM THIRD-PARTY SERVICES

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO SIMPLYTRUST IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

THESE LIMITATIONS APPLY WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12. Indemnification

You agree to indemnify, defend, and hold harmless SimplyTrust Software Inc. and its officers, directors, employees, agents, and affiliates from and against any and all claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service, including free document tools
  • Documents you generate, execute, or distribute using the Service
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your violation of any third-party rights
  • Any dispute between you and a third party related to documents generated through the Service

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating arbitration, you agree to contact us at hello@simplytrust.com and attempt to resolve any dispute informally for at least 30 days.

13.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted in Wilmington, Delaware, or at another mutually agreed location. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

13.3 Class Action Waiver

YOU AND SIMPLYTRUST AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

13.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.

13.5 Arbitration Fees

Each party shall bear its own costs and attorneys' fees. Filing fees, arbitrator compensation, and administrative costs shall be allocated in accordance with AAA rules, except that SimplyTrust will pay all arbitration fees for claims under $10,000 unless the arbitrator determines your claim is frivolous.

13.6 Opt-Out

You may opt out of this arbitration agreement by sending written notice to hello@simplytrust.com within 30 days of first accepting these Terms. Your notice must include your name, address, email, and a clear statement that you wish to opt out of arbitration. If you opt out, you and SimplyTrust agree to resolve disputes exclusively in the state or federal courts located in Delaware.

13.7 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law provisions.

14. Termination

We may suspend or terminate your account or access to the Service at any time, with or without notice, for any reason, including but not limited to violation of these Terms.

Upon termination:

  • Your right to use the Service will immediately cease
  • You remain bound by Sections 4, 7, 10, 11, 12, and 13
  • For subscription accounts, Section 5.6 (Document Access After Cancellation) shall apply

Termination does not affect any rights or obligations that accrued before termination.

You may terminate your account at any time by contacting hello@simplytrust.com.

15. General Provisions

15.1 Changes to Terms

We may modify these Terms at any time by posting the revised Terms on our website. The "Last Updated" date reflects the most recent revision. Material changes will be communicated via email or through the Service. Your continued use of the Service after modifications constitutes acceptance of the revised Terms.

15.2 Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions shall continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of SimplyTrust.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. SimplyTrust may assign these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

15.5 Force Majeure

SimplyTrust shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet or telecommunications failures, or third-party service outages.

15.6 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and SimplyTrust regarding your use of the Service and supersede all prior agreements and understandings.

15.7 Headings

Section headings are for convenience only and shall not affect the interpretation of these Terms.

16. Contact Information

SimplyTrust Software Inc.
Email: hello@simplytrust.com
Website: simplytrust.com

Thank you for using SimplyTrust.