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Home→Financial Institutions→KeyBank→Preparing your estate

How to name beneficiaries and fund a trust at KeyBank

Covers 11 deposit, 2 investment, 6 retirement, and 2 lending accounts — beneficiaries must be updated in-branch

KeyBank

Subsidiary of KeyCorp

key.com →
KeyBank logo

Personal Banking

Phone1-800-539-2968
Toll-Free1-800-539-2968
24/7 Self-Service
1-800-539-1539
TDD/TTY
1-800-539-8336
Relay Service
1-866-821-9126
WebsiteLearn more →

KeyBank Wealth Management - Trust & Estate Services

Phone1-800-539-2968
Toll-Free1-800-539-2968
24/7 Self-Service
1-800-539-1539
WebsiteLearn more →

KeyBank Account Settlement

Phone1-800-539-2968
Fax1-216-357-6595
Mailing Address

KeyBank National Association, 4900 Tiedeman Road, Brooklyn, OH 44144

Mortgage Customer Service
1-800-422-2442
Home Loan Payment Assistance
1-866-947-2610
WebsiteNotify online →
Verified Mar 2026

Preparing your KeyBank accounts for estate transfer involves two primary strategies: designating beneficiaries on individual accounts and, where supported, retitling accounts into a revocable living trust. Both approaches bypass probate, but they work differently depending on the account type.

With 21 product types, KeyBank offers a range of transfer options. Some accounts support Payable on Death (POD) designations, others can be retitled into a trust, and some require probate if no beneficiary is designated. The sections below break down each step.

KeyBank Hassle-Free AccountKey Smart CheckingKey Select CheckingKey Privilege CheckingKey Privilege Select CheckingKey Private Client CheckingKey Active SaverKey Select Money Market SavingsCertificate of Deposit (CD)Key Short Term CDKeyBank Jumbo CD
1Visit a KeyBank branch with government-issued photo ID.
2Request a Payable on Death (POD) beneficiary designation form for deposit accounts, or a Transfer on Death (TOD) form for investment accounts through Key Investment Services.
3Complete the form with primary and contingent beneficiary information including full names, Social Security numbers, dates of birth, and addresses.
4For trusts as beneficiary: provide the trust name, date established, and EIN.
5Sign the completed form at the branch.

Required Documents

  • Trust name, date established, and tax ID (EIN or SSN)

Special Requirements

  • Primary and contingent beneficiaries allowed.
  • Trusts can be named as POD or TOD beneficiaries.
  • Changes to beneficiary designations must be made by executing a new form prescribed by the bank.
  • POD designation authorizes KeyBank to pay funds to surviving beneficiaries in equal shares at account owner death.
  • Named beneficiaries override your will.

KeyBank

Subsidiary of KeyCorp

key.com →
KeyBank logo

Personal Banking

Phone1-800-539-2968
Toll-Free1-800-539-2968
24/7 Self-Service
1-800-539-1539
TDD/TTY
1-800-539-8336
Relay Service
1-866-821-9126
WebsiteLearn more →

KeyBank Wealth Management - Trust & Estate Services

Phone1-800-539-2968
Toll-Free1-800-539-2968
24/7 Self-Service
1-800-539-1539
WebsiteLearn more →

KeyBank Account Settlement

Phone1-800-539-2968
Fax1-216-357-6595
Mailing Address

KeyBank National Association, 4900 Tiedeman Road, Brooklyn, OH 44144

Mortgage Customer Service
1-800-422-2442
Home Loan Payment Assistance
1-866-947-2610
WebsiteNotify online →
Verified Mar 2026

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SimplyTrust is not a law firm and does not provide legal advice, legal counsel, or attorney review. Information on this platform is for general informational purposes only. Use of SimplyTrust does not create an attorney-client relationship. You are solely responsible for all documents you create. For advice tailored to your circumstances, consult a licensed attorney in your state.

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