What to do when a GE Credit Union account holder dies

Processing timelines at GE Credit Union: POD and joint accounts processed upon verification of documents; estate accounts vary based on probate requirements. Incomplete documentation is the most common cause of delays—submitting all required documents with the initial claim helps avoid additional processing time.

GE Credit Union requires several documents to process a claim, including Certified death certificate (5-10 certified copies recommended), Government-issued photo ID for claimant, and Letters Testamentary or Letters of Administration (if no POD/joint account), and additional documentation depending on the account type. Certified copies are typically needed—photocopies are generally not accepted for death certificates or court documents.

GE Credit Union's Relationship Banking (Deceased Accounts) can be reached by phone at 1-513-577-8419 and email at specializedaccounts@gecreditunion.org for questions throughout the claims process.

If the deceased held multiple GE Credit Union accounts, each may require a separate claim or have different documentation requirements. The Relationship Banking (Deceased Accounts) can confirm which accounts require individual attention and which can be processed together.