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What to do when a First National Bank Alaska account holder dies

Report the death to First National Bank Alaska at 1-800-856-4362

After an account holder at First National Bank Alaska dies, accounts with beneficiary designations or trust ownership transfer to the designated recipients without probate. Solely-owned accounts require the estate's representative to contact First National Bank Alaska at 1-907-777-4362 with the proper legal authority documents.

Deposit, investment & retirement accounts

To file a claim after an account holder's death, here is what First National Bank Alaska requires:

Filing a claim

1
Report the death at a local First National Bank Alaska branch or by calling 800-856-4362.
2
For a probate estate (no payable-on-death beneficiary, joint owner or trust titling), contact the Wealth Management and Trust department at 907-777-4560. It administers estates and can serve as corporate executor or personal representative.
3
Hand-deliver or mail every form. The bank will not act on any form received electronically, so emailing a claim form or a copy of Letters will not start the process.
4
If needed, a branch team member can open an estate account to manage estate proceeds and pay estate obligations.

Required Documents

  • Escrow Application and W-9 for the estate and for each personal representative, to open an "Estate of" escrow or collection accountA copy of ID for each is also required.
  • Certified death certificate and court documentation, to open an "Estate of" escrow or collection account

What happens to each kind of account4

Payable-on-death account

The beneficiary provides the death certificate and their ID to claim the funds directly.1

Joint account with survivorship

The surviving owner provides the death certificate and keeps access to the account.1

Account in one name

For an account with no beneficiary or survivorship, the executor or administrator provides Letters Testamentary or Letters of Administration, or Alaska's Affidavit for Collection of Personal Property (form P-110) where the estate qualifies, with their ID.1

Fiduciary account

Trust, "Estate of", Guardianship and Conservatorship escrow or collection accounts are run by Escrow Services. Its FAQ names an "Estate of" entity and each personal representative as parties.2

Accounts handled elsewhere2

First National Bank Alaska Wealth Management and Trust

Probate estates; serves as corporate executor or personal representative3

First National Bank Alaska Escrow Services

Trust, "Estate of", Guardianship and Conservatorship escrow or collection accounts2

Help First National Bank Alaska offers survivors1

Will and Trust Safekeeping

First National stores and protects estate-planning documents so they stay accessible to the family, so the original will or trust may be at the bank. Ask the Wealth Management and Trust department whether the decedent used it.3

1-907-777-4560

Not in First National Bank Alaska's published guidance1

  • A procedure for reporting a death

Sources3

Download instructions for the whole estate

Mortgage and home lending

Mortgages and home equity loans are liabilities, not assets. They do not have beneficiaries and cannot be retitled to a trust.

1
Report the borrower's death by calling the Home Loan Center at 907-777-5600 or visiting a local branch.
2
Provide the initial information:
  • The deceased borrower's full legal name, Social Security number and loan number
  • A certified copy of the death certificate
3
Ask the mortgage servicing department for the Successor in Interest documentation package.
4
Complete and return the Successor in Interest form with documents proving your ownership interest in the property, such as a probated will, court order, deed or trust document.
5
Once confirmed, the options are:
  • Continue making payments on the existing loan
  • Apply for loss mitigation
  • Assume the loan
  • Refinance in your own name
  • Pay off the remaining balance

Required Documents

  • Certified copy of the death certificate
  • Government-issued photo ID for the heir or personal representative
  • Completed Successor in Interest formObtained from the mortgage servicing department.
  • Proof of ownership interest in the propertyA probated will, court order, recorded deed, or trust document showing you as successor trustee or beneficiary.
  • Letters Testamentary or Letters of Administration, if going through probate
  • Marriage certificate, for a surviving spouse

Claims Contact

Forms First National Bank Alaska issues1

Successor in Interest form

Completed by the successor in interest. Sent by the institution on request.1

Federal law on calling a home loan after a death

These exemptions apply to a loan secured by residential real property containing less than five dwelling units.12 U.S.C. § 1701j-3(d); 12 CFR 191.5(b), 141.14Verified Oct 3, 2026View source

  • A lender may not exercise a due-on-sale clause upon a transfer by devise, descent, or operation of law on the death of a joint tenant or tenant by the entirety.12 U.S.C. § 1701j-3(d)(3); 12 CFR 191.5(b)(1)(iii)Verified Oct 3, 2026View source
  • A lender may not exercise a due-on-sale clause upon a transfer to a relative resulting from the death of a borrower.12 U.S.C. § 1701j-3(d)(5)Verified Oct 3, 2026View source
  • A lender may not exercise a due-on-sale clause upon a transfer where the spouse or children of the borrower become an owner of the property.12 U.S.C. § 1701j-3(d)(6)Verified Oct 3, 2026View source

A federal regulation sets further conditions on these transfers.12 CFR 191.5(b)(1)(v)Verified Oct 3, 2026View source

Sources1

Download instructions for the whole estate

First National Bank Alaska can be reached by phone at 1-800-856-4362 for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from First National Bank Alaska primary sources (15 pages reviewed). How we research.

First National Bank Alaska death claims support

Wealth Management and Trust (probate estates)

Escrow Services ("Estate of" escrow and collection accounts)

Home Loan Center (mortgage, successor in interest)

Hours

Monday-Friday 8:00 AM-11:00 PM AKT; Saturday 9:00 AM-11:00 PM AKT; Sunday noon-5:00 PM AKT

Mailing address

First National Bank Alaska, PO Box 100720, Anchorage, AK 99510
Verified Sep 2026

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