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What to do when an Alerus account holder dies

Report the death to Alerus' Retirement and Benefits Client Service Center at 1-800-433-1685

What happens to Alerus accounts after the account holder dies depends on how each account was titled. Beneficiary-designated and trust-owned accounts transfer directly. Accounts in the deceased's name alone go through the estate, and the executor or administrator works with Alerus' Retirement and Benefits Client Service Center (1-800-433-1685) to claim the funds.

Death claim process

To file a claim after an account holder's death, here is what Alerus requires:

Filing a claim

1
Tell Alerus of the death. Call 800-279-3200 for deposit accounts, or 800-433-1685 for retirement and benefits accounts.
2
Bring a death certificate and photo ID to an Alerus office, or mail them to Alerus Financial, PO Box 6001, Grand Forks, ND 58206-6001. If probate has opened, bring the Letters Testamentary or Letters of Administration.
3
POD and survivorship deposit accounts are released once the death certificate and ID are verified.
4
For a retirement plan, call 800-433-1685. Alerus mails the beneficiary distribution claim forms for that plan and processes the distribution after it receives the complete claim packet.

Required Documents

  • Death certificate
  • Government-issued photo ID, for the beneficiary, successor trustee, or personal representative
  • Beneficiary distribution claim form, for retirement and HSA accountsProvided by Alerus Retirement and Benefits.
  • Marriage certificate, if claiming as surviving spouse under a plan's spousal death benefit
  • Trust agreement or certification of trust, if a trust is the beneficiary or the account is trust-titled
  • Letters Testamentary or Letters of Administration, or a state small-estate affidavit, when the estate takes an account with no POD or survivorship designation

Forms Alerus issues1

Beneficiary distribution claim form

Sent by the institution on request.1

What happens to each kind of account6

Account in one name

A single-party account with no payable-on-death designation passes as part of the estate; the executor or a small-estate affiant collects it.2

Joint account with survivorship

A multiple-party account with right of survivorship passes to the surviving party or parties.2

Payable-on-death account

A single-party or survivorship account with a pay-on-death designation passes to the named beneficiaries and is not part of the estate. The beneficiary claims directly with a death certificate and ID.2

Trust account

On a trust-titled account, the successor trustee takes over under the trust agreement, with no probate step.2

Employer retirement plan

The death benefit is paid to the beneficiary of record, and the plan document controls the payment options.1

A surviving spouse who is the primary beneficiary may roll the account into an inherited IRA or inherited IRA annuity, or leave it in place and manage it as the account owner.1

Health savings account

A surviving spouse beneficiary takes the HSA as their own HSA as of the date of death; Alerus requires the spouse to have a valid Social Security number.3

For a beneficiary who is not the spouse, the balance stops being an HSA as of the date of death.3

State requirements Alerus statesWisconsin

Wisconsin

Under Wisconsin's setoff paragraph, a joint or P.O.D. account that requires all parties' signatures to withdraw is subject to setoff only to the extent of the debtor party's net contributions.2

In Wisconsin, a Marital Account with P.O.D. beneficiaries splits at the first death: 50 percent to the surviving party and 50 percent to the deceased party's named P.O.D. beneficiaries.2

What Alerus's agreement and guidance say10

Telling the institution

The Consumer Terms and Conditions require you to notify Alerus promptly if any person with a right to withdraw funds from the account dies.2

Under section 11.03 of the HSA custodial agreement, the surviving spouse or account beneficiary must tell Alerus of any change in email or mailing address after the death. A notice is effective when posted or sent to the last address in Alerus's records.3

Payments after the death

Alerus may keep honoring the decedent's checks, items and instructions until it knows of the death and has had a reasonable opportunity to act. It may pay or certify checks drawn on or before the date of death for up to ten days after the death unless someone claiming an interest orders a stop payment.2

Powers of attorney

Any power of attorney the decedent gave ends at death. Alerus may honor an agent's transactions until it has written notice or actual knowledge of the death and a reasonable opportunity to act on it.2

Deposits after the death

If Alerus must reimburse the federal government for a benefit payment directly deposited into the account, it may deduct that amount from the account or any other account you hold with Alerus, without prior notice and at any time, and use any other legal remedy to recover it.2

Disputes between claimants

Under Resolving Account Disputes, Alerus may place an administrative hold on the funds, refusing payment or withdrawal, if the account becomes subject to a claim adverse to the owner's own interest, to others claiming as survivors or beneficiaries, or arising by operation of law.2

Debts owed to the institution

Alerus may set off account funds against any due and payable debt an owner owes it, without prior notice. The right does not reach an IRA or similar tax-deferred account, a consumer credit card debt, or an account where the right of withdrawal arises only in a representative capacity.2

Under Pledges, any pledge of the account must first be satisfied before a surviving owner's or beneficiary's rights take effect.2

Which state governs the account

The Consumer Terms and Conditions carry separate ownership sections for accounts opened in Arizona and North Dakota, Minnesota, Iowa, and Wisconsin, so the same payable-on-death wording produces different outcomes across those states.2

Dormant and unclaimed accounts

Under Unclaimed Property, funds are surrendered to the state once an account is considered unclaimed under state law, and a claim then has to be presented to the state rather than to Alerus.2

How proceeds are paid

On learning of the death, Alerus reserves the right to make a final HSA distribution to a non-spouse beneficiary without that beneficiary's consent and to place it in an interest-bearing account of its choosing.3

What it says about taxes

The HSA custodial agreement says a non-spouse beneficiary's balance is taxable to them in that tax year. If the estate is the beneficiary or none is named, the fair market value at the date of death is taxable on the decedent's final personal income tax return.3

Alerus notes that a surviving spouse under 59 1/2 who leaves a retirement plan account in place is exempt from the 10% early-withdrawal penalty, while rolling it into their own IRA before 59 1/2 turns a withdrawal into a penalized distribution.1

Not in Alerus's published guidance3

  • Whether the death certificate must be certified
  • A fax number for claim documents
  • A claim form, for deposit accounts

Sources3

Download instructions for the whole estate

Alerus' Retirement and Benefits Client Service Center can be reached by phone at 1-800-433-1685 and email at healthbenefits@alerus.com for questions throughout the claims process.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from Alerus primary sources (18 pages reviewed). How we research.

Alerus death claims support

Retirement and Benefits Client Service Center (Alerus)

Deposit, CD, and wealth accounts (Alerus Financial)

Health benefit accounts (HSA, FSA)

Hours

Monday-Friday 7:00 AM-7:00 PM CT

Mailing address

Alerus Retirement and Benefits, PO Box 64535, St. Paul, MN 55164-0535
Verified Sep 2026

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