What happens to AAdvantage miles when the owner dies

American Airlines has a formal process for transferring miles after an account holder dies

AAdvantage Customer Service

HoursDaily, 24 hours

AAdvantage Customer Service (deceased member requests)

Timeline

Transfer request and required documents must be submitted within one year of the event giving rise to the request. American Airlines then runs a Review Period of a minimum of 6 months or longer per Section 2.G, commencing when all requested documentation is submitted; it may be extended at American Airlines' sole discretion, and disputes or conflicting claims may draw an additional Review Period.

HoursDaily, 24 hours
Verified Sep 2026

Under the AAdvantage Terms and Conditions (effective March 1, 2026), Section 2.G (Death of an AAdvantage member) provides that accrued AAdvantage Rewards and Benefits do not constitute property of the member or their estate, do not have any residual property rights value, and except as expressly permitted by American Airlines in its sole discretion, are not transferable upon death. Unless otherwise permitted by American Airlines, upon the death of a member that member's account will be terminated and their AAdvantage miles and Loyalty Points forfeited. As a narrow exception, under certain limited situations and upon receipt of documentation satisfactory to American Airlines and payment of any applicable fees, American Airlines may elect, in its sole discretion and on a one-time basis only, to credit eligible accrued miles of the deceased member to persons specifically identified in documentation satisfactory to American Airlines, which may include (i) a declaration in support of request for transfer, (ii) a copy of the member's death certificate, and (iii) a copy of an official document establishing the legal authority of the individual in applicable circumstances. Section 2.F, the transfer provision that cross-references the death exception, adds that any decision American Airlines makes in response to a transfer request is final and not subject to further review, and that the transfer request and required documents must be provided within one year after the date of the applicable event giving rise to the request for transfer. Section 2.G also provides that American Airlines may require a minimum period of 6 months or longer to learn of any other claims to the account and to conduct its internal review and process all submitted documentation (the "Review Period"); that Review Period commences as of the submission date of all requested documentation and may be extended in American Airlines' sole discretion, and where there are disputes or conflicting claims American Airlines may require an additional Review Period before transferring.

How to request a transfer

Follow these steps to initiate a transfer of AAdvantage miles after the account holder's death:

1
Contact AAdvantage Customer Service at 1-800-882-8880 to report the death and request a one-time discretionary transfer of miles.
2
Submit documentation satisfactory to American Airlines, which per the AAdvantage Terms and Conditions may include:
  • A declaration in support of the request for transfer
  • A copy of the member's death certificate
  • A copy of an official document establishing the legal authority of the individual (for example, letters testamentary or letters of administration)
3
Submit the transfer request and required documents within one year of the death. Section 2.F of the Terms sets a one-year deadline on the transfer request, measured from the date of the event giving rise to the request.
4
Be prepared to pay any applicable fees referenced in the Terms. American Airlines has not published a fixed fee amount for a deceased-member transfer on its own website; confirm current charges directly with AAdvantage Customer Service.
5
Allow American Airlines its stated Review Period, which Section 2.G describes as a minimum period of 6 months or longer so that American Airlines can learn of any other claims to the account, conduct its internal review, and process all submitted documentation. The Review Period commences on the date all requested documentation is submitted and may be extended at American Airlines' sole discretion; where there are disputes or conflicting claims, American Airlines may require an additional Review Period.
6
Check the mile expiration date on the account. Under Section 6.H, miles expire after any 24-month period without Qualifying Activity. Expired miles can be reactivated for a fee (currently ranging from $60 to $2,000, capped at 500,000 miles, one transaction per expiration time frame) if requested within 24 months after expiration, online or through AAdvantage Customer Service.
7
Retain copies of all submitted materials and correspondence until the request is resolved. Because the transfer is discretionary, American Airlines is not obligated to approve it.

Required Documents

  • Declaration in support of request for transfer (the recipient and the mile amount)
  • Copy of the member's death certificate
  • Official document establishing the requester's legal authority (for example, letters testamentary, letters of administration, or court order)

Timeline

Transfer request and required documents must be submitted within one year of the event giving rise to the request. American Airlines then runs a Review Period of a minimum of 6 months or longer per Section 2.G, commencing when all requested documentation is submitted; it may be extended at American Airlines' sole discretion, and disputes or conflicting claims may draw an additional Review Period.

Download instructions for the whole estate

Frequently asked questions

No. Under the AAdvantage Terms and Conditions, accrued AAdvantage Rewards and Benefits do not constitute property of the member or their estate, do not have any residual property rights value, and are not transferable upon death except as expressly permitted by American Airlines in its sole discretion.

Under certain limited situations and upon receipt of documentation satisfactory to American Airlines and payment of any applicable fees, American Airlines may elect, in its sole discretion and on a one-time basis only, to credit eligible accrued miles to persons specifically identified in the documentation. That documentation may include a declaration in support of the transfer, a copy of the death certificate, and a copy of an official document establishing legal authority. Unless American Airlines permits otherwise, the default under Section 2.G is that the account is terminated and the miles and Loyalty Points forfeited.

Section 2.G describes a Review Period of a minimum period of 6 months or longer so American Airlines can learn of any other claims to the account, conduct its internal review, and process all submitted documentation. The Review Period commences on the date all requested documentation is submitted and may be extended at American Airlines' sole discretion. Where there are disputes or conflicting claims, American Airlines may require an additional Review Period before transferring.

Yes. Section 2.F of the AAdvantage Terms and Conditions states that the transfer request and required documents must be provided within one year after the date of the applicable event giving rise to the request for transfer. The same section states that any decision made by American Airlines in response to a transfer request is final and not subject to further review.

The AAdvantage Terms reference "payment of any applicable fees" for discretionary mile transfers but do not publish a specific fee amount. Confirm any current fee directly with [AAdvantage Customer Service](https://www.aa.com/web/i18n/customer-service/contact-american/aadvantage-customer-service.html).

AAdvantage Customer Service at 1-800-882-8880 handles deceased-member inquiries, and the line is published as available daily, 24 hours. Have the member's full name, date of death, and AAdvantage account number available. American Airlines publishes no deceased-member form, portal, email address, fax number, or estates mailing address on aa.com, so the request starts on the phone.

The recipient can use transferred miles under the program's normal terms. Keeping the deceased account holder's account number and contact details on file simplifies this process for the executor or surviving family.

SimplyTrustSimplyTrust Editorial·

Sources

Data sourced from American Airlines primary sources (6 pages reviewed). How we research.

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